Frequently Asked Questions

What are your shipping times?

We typically process and ship orders within 1–2 business days. Delivery time depends on your location and chosen shipping method. Tracking info will be emailed once your order ships.

Can I get a refund if I’m not satisfied?

Yes! We offer a 30-day satisfaction guarantee. If you’re not happy with your purchase, you can request a refund — no questions asked. Please see our return policy for full details.

Can the Guardian anti-choking device be used on a conscious person?

Yes, it is safe and effective to use on both conscious and unconscious individuals during a choking emergency.

How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use this to monitor delivery progress in real time.

Is the device safe for kids and seniors?

Absolutely. The Guardian Anti-Choking Device is designed for all ages — including children and elderly individuals. It comes with masks in multiple sizes to ensure a proper fit.

Do I need medical training to use it?

No medical training is required. The device is simple, intuitive, and can be used by anyone during an emergency.

Is the product FDA registered?

Yes. The Guardian Anti-Choking Device is a Class I medical device and is registered with the FDA, meeting strict safety standards.

Can I reuse the device?

For hygiene and safety, the device is recommended for single-use in real emergencies. However, it can be used multiple times for training and demonstration purposes.

What comes in the box?

Each package includes the Guardian Anti-Choking Device, an adult mask, a child mask, and an instruction manual to guide you through setup and use.

Still have questions?

We’re here to help! Reach out to our support team anytime via guardianspromise@gmail.com and we’ll respond as quickly as possible.