Shipping Policy | Guardian Anti-Choking Device
SHIPPING POLICY
Fast, reliable shipping on every order. We're based in the USA for quick delivery.
Last Updated: December 27, 2025
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FREE 2-DAY SHIPPING ON ALL ORDERS
All orders of The Guardian Anti-Choking Device include FREE 2-day shipping via USPS Priority Mail. No minimum order required. No hidden fees. No shipping charges at checkout.
We believe life-saving devices should reach you quickly, which is why we offer free expedited shipping on every single order.
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PROCESSING TIME
ORDER PROCESSING:
Orders are processed and shipped within 24 hours, Monday through Friday (excluding federal holidays).
- Orders placed before 2 PM EST: Ship same day
- Orders placed after 2 PM EST: Ship next business day
- Weekend orders: Ship Monday
We work quickly to get your device to you as fast as possible because we understand the importance of being prepared for emergencies.
PROCESSING EXCEPTIONS:
During peak periods (holidays, promotional events), processing may take up to 48 hours. We'll notify you via email if there are any delays with your order.
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SHIPPING SPEED AND DELIVERY TIME
DELIVERY TIMEFRAME:
- 2-3 business days after shipment for most U.S. locations
- Some rural areas may take an additional day (3-4 business days total)
- Alaska and Hawaii: 3-5 business days
TOTAL TIME FROM ORDER TO DELIVERY:
- Orders before 2 PM EST: Typically arrive within 2-3 days
- Orders after 2 PM EST: Typically arrive within 3-4 days
Example: Order placed Monday at 1 PM EST typically arrives Wednesday or Thursday.
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SHIPPING CARRIER
We ship all orders via USPS Priority Mail, a reliable and trackable shipping method provided by the United States Postal Service.
USPS Priority Mail includes:
- 2-3 day delivery to most U.S. locations
- Full tracking from shipment to delivery
- Insurance coverage on all packages
- Weekend and holiday delivery in some areas
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SHIPPING METHOD
We primarily ship via USPS Priority Mail for fast 2-3 day delivery.
USPS PRIORITY MAIL:
- 2-3 day delivery to most U.S. locations
- Full tracking included
- Insurance coverage on all packages
- Our standard shipping method for most orders
USPS GROUND ADVANTAGE:
For some deliveries, we may use USPS Ground Advantage when the estimated delivery timeframe is still 2-3 days to your location.
- Used when delivery time matches Priority Mail speed
- Same 2-3 day delivery to your address
- Full tracking included
- Lower cost allows us to maintain free shipping
DELIVERY SPEED GUARANTEE:
Regardless of which USPS service is used, your order will arrive within 2-3 business days to most U.S. locations. We only use Ground Advantage when it delivers as fast as Priority Mail to your specific address.
You will always receive tracking information and 2-3 day delivery—no matter which USPS service ships your order.
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SHIPPING LOCATIONS
We currently ship to all 50 United States, including:
- All 48 contiguous states
- Alaska
- Hawaii
- U.S. territories (Puerto Rico, Guam, U.S. Virgin Islands, etc.)
ADDRESSES WE SHIP TO:
- Residential addresses
- Business addresses
- P.O. Boxes
- Military APO/FPO addresses
INTERNATIONAL SHIPPING:
We do not currently ship outside of the United States and U.S. territories. All orders must have a valid U.S. shipping address.
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SHIPPED FROM STAMFORD, CONNECTICUT
All Guardian Anti-Choking Devices are shipped from our distribution facility in Stamford, Connecticut. This central U.S. location allows us to reach most of the country within 2-3 days.
Weyln Medical LLC is based in the United States, ensuring fast domestic shipping and responsive customer support.
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ORDER TRACKING
TRACKING INFORMATION:
You'll receive a shipping confirmation email with tracking information as soon as your order ships. This typically happens within 24 hours of placing your order.
The email includes:
- USPS tracking number
- Direct link to track your package
- Estimated delivery date
- Order summary
TRACKING YOUR PACKAGE:
You can track your package by:
- Clicking the tracking link in your shipping confirmation email
- Visiting usps.com and entering your tracking number
- Checking your order status in your account (if you created one)
Tracking updates every 24 hours as your package moves through the USPS network.
DIDN'T RECEIVE TRACKING?
If you haven't received tracking information within 24 hours of placing your order:
- Check your spam/junk folder
- Search your email for "Guardian" or "Weyln Medical"
- Contact us at Guardianspromise@gmail.com with your order number
We'll resend your tracking information immediately.
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SHIPPING CONFIRMATION
You'll receive two emails after placing your order:
ORDER CONFIRMATION (Immediate):
Sent immediately after you complete your purchase. This confirms:
- Your order was received
- Payment was processed successfully
- Order details and total
- Estimated shipping timeframe
SHIPPING CONFIRMATION (Within 24 hours):
Sent when your order ships. This includes:
- USPS tracking number
- Link to track your package
- Estimated delivery date
- Shipping address confirmation
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DELIVERY
DELIVERY PROCESS:
USPS will deliver your package to the address you provided at checkout. Delivery options depend on your location:
- Mailbox delivery (if package fits)
- Front door/porch delivery
- Delivery to building mail room (for apartments/condos)
- Hold at local post office (if you requested this)
SIGNATURE REQUIRED?
No signature is required for delivery. Your package will be left at your delivery address.
If you prefer signature confirmation or have delivery concerns, contact us at Guardianspromise@gmail.com before your order ships.
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SHIPPING ADDRESS
PROVIDE ACCURATE ADDRESS:
Please double-check your shipping address before completing your order. We ship to the exact address you provide at checkout.
ADDRESS REQUIREMENTS:
- Include apartment/unit numbers if applicable
- Use the correct ZIP code
- Provide a valid street address or P.O. Box
- Ensure the address is deliverable by USPS
CANNOT CHANGE ADDRESS AFTER SHIPPING:
Once your order has shipped, we cannot change the delivery address. If you need to update your address:
- Contact us immediately at Guardianspromise@gmail.com if your order hasn't shipped yet
- Contact USPS directly if your order has already shipped (tracking number required)
WRONG ADDRESS PROVIDED:
If you provided an incorrect address and your package is returned to us, we'll contact you to:
- Confirm the correct shipping address
- Reship your order at no additional cost
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SHIPPING ISSUES
PACKAGE NOT DELIVERED:
If your tracking shows "Delivered" but you didn't receive your package:
- Check with household members or neighbors
- Look around your delivery location (porches, mail rooms, etc.)
- Check with your local post office
- Wait 24 hours (sometimes "Delivered" scans are premature)
If you still can't locate your package after 24 hours, contact us at Guardianspromise@gmail.com. We'll work with USPS to locate your package or send a replacement.
DELAYED DELIVERY:
If your package is delayed beyond the estimated delivery date:
- Check USPS tracking for updates
- Contact your local post office with your tracking number
- Email us at Guardianspromise@gmail.com if the delay exceeds 7 days
We'll investigate with USPS and resolve the issue.
DAMAGED PACKAGE:
If your package arrives visibly damaged:
- Take photos of the damaged packaging before opening
- Inspect The Guardian Anti-Choking Device for damage
- Contact us immediately at Guardianspromise@gmail.com
- Do not discard the packaging
We'll send a replacement device at no cost if the device is damaged.
LOST PACKAGES:
If USPS confirms your package is lost, we will:
- File a claim with USPS
- Send you a replacement device immediately
- Cover all costs associated with the lost package
You will not be charged for lost or stolen packages.
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REFUSED DELIVERY
If you refuse delivery of your package, it will be returned to our facility. Once we receive the returned package:
- We'll inspect it to confirm it's unopened and unused
- Issue a full refund within 3-5 business days
- Email you confirmation of the refund
This is treated the same as a standard return under our 90-day money-back guarantee.
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MILITARY ADDRESSES (APO/FPO)
We ship to APO/FPO/DPO military addresses via USPS.
DELIVERY TIME:
Military addresses may take longer to receive deliveries:
- APO/FPO addresses: 7-21 business days
- DPO addresses: 7-21 business days
Delivery times vary based on military mail routing and destination.
TRACKING:
USPS tracking is available for military addresses, but updates may be less frequent than domestic deliveries.
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P.O. BOXES
We ship to P.O. Boxes via USPS Priority Mail.
Delivery to P.O. Boxes follows the same timeframe as standard residential addresses (2-3 business days).
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SHIPPING DURING HOLIDAYS
During major holidays, shipping and delivery may be affected:
- USPS does not deliver on federal holidays
- Processing may be delayed during peak holiday periods (Thanksgiving, Christmas, New Year's)
- Delivery times may extend by 1-2 days during busy periods
We'll notify you via email if your order will be affected by holiday delays.
FEDERAL HOLIDAYS (No USPS Delivery):
- New Year's Day
- Martin Luther King Jr. Day
- Presidents' Day
- Memorial Day
- Independence Day
- Labor Day
- Columbus Day
- Veterans Day
- Thanksgiving Day
- Christmas Day
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ORDER MULTIPLE DEVICES
If you order multiple devices (2-pack or 4-pack), they ship together in one package. You will not receive separate shipments unless you place separate orders.
For bulk orders or special shipping requests, contact us at Guardianspromise@gmail.com.
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SHIPPING COST
Shipping is completely FREE on all orders. There are no shipping charges added at checkout.
We do not charge for:
- Standard 2-day USPS Priority Mail shipping/Ground Advantage
- Pack