Refunds & Exchanges

Your peace of mind is our priority. If you’re not fully satisfied with your purchase, we’re here to help.

Return Window:
We accept returns within 30 days of delivery. Items must be unused, in original packaging, and in resellable condition.

To Start a Return:
Contact us at [your email address] with your order number and reason for return. We’ll guide you through the process.

Refunds:
Once your return is received and inspected, your refund will be processed to your original payment method within 5–10 business days.

Exchanges:
If you need a different item, we’ll gladly offer an exchange. Return the original product and place a new order, or contact us for help.

Used in Emergency?
If your device was used during a real choking emergency, we’ll replace it free of charge. Fill out the replacement request form on our site.